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    Delivery & Returns

    Returns & Refunds

    If you are not completely satisfied with your product, you can return it within 14 days in line with our standard return policy:

    • Any damages or shortages must be reported within 1 working day of delivery
    • You are responsible for delivery charges arising from shipping the goods back to our warehouse
    • You won't be able to return your item if it has been unpacked, used or damaged in any way, but you may still be able to exchange it for something else.
    • A re-stocking charge of up to 10% (not including carriage) may apply at the time return process starts

    To start a returns process, send an email to sales@safetrade247.co.uk with all relevant information, such as your details, proof of purchase and accompanying images.

    Some of our customers:

    • Brewdog
    • Costco
    • Diageo
    • EDFEnergy
    • Ineos
    • NHS
    • MOD
    • Portakabin

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