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Delivery & Returns

Delivery

All items are priced exclusive of delivery charges, the delivery charge will be calculated at the basket stage after you enter your postcode.  This is to enable us to provide our best rates for your exact location rather than charge customers more than necessary!

 

Upon receipt of your order, we will contact you nearer the time of delivery with a more precise window.  When a representative calls you can let them know a day that suits you, so if you are not going to be in let us know and we will do everything we can to help you out so you won't have to wait around all day!

 

If for some reason we cannot deliver to your site or you are closed, we will try to redeliver as soon as we can.  Additional charges may be chargeable if we deem that it wasn't our fault.

 

On certain products you will be given a tracking number which can be used for checking the progress and location of your items.  Unfortunately this isn't available for every product so please bear with us whilst we try and improve this!  If you cannot track your item, contact our sales team by phone or email and we will be able to assist you further!

 

Certain areas out with mainland UK will be charged additional carrier charges because of the remote location.  Unfortunately we cannot avoid these and we have tried to be as fair as possible to everyone whilst still providing a great service.  If you feel that your delivery costs are higher than you expected, get in touch and we can try and find an alternative solution for you to make things cheaper for you.

Post Code Zones:

England & Wales

All England & Wales post codes

Scotland Mainland

DG, T D, KA1-KA27, KA29-KA30, ML, EH, KY, G, PA1-PA19, PA21-PA33, PA35-PA38, PA41

Scotland Highlands

FK, DD, PH, AB, IV, KW

Offshore Isles and Ireland

ZE, BT, IM, KA27, KA28, HS, PA20, PA34, PA42-PA49, PA60-61, PA62-PA75, PA76-PA78

Some of our trusted customers


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