Aftercare

Customer service and product aftercare are two of our strongest services that we will provide you as a customer.

What sets us apart from everyone else is exactly these key points.

Our dedicated sales team are at hand before you place your order, throughout the ordering process, when the product is being delivered and also after the product has been delivered. We will ensure that you are completely happy throughout the ordering process.

We pride ourselves on our quality products and that's why you won't see our prices changing all the time. Our prices are set at a level that is both value for money but justifiable for the increased quality of the product and services.

If we don't have a product or the exact specification you require, get in touch and we will try and source you an alternative!

Can I return my product if I am not completely happy with it?

What if I my product arrives faulty or damaged?

If I buy a bundle, can I return the products individually?

What are REAL DEAL promotions?

Can anyone apply for a trade account?

Is next day delivery available?

I need my order on a specific day, is that possible?

Will I be provided with a VAT invoice for my accounts?

How can I check the status of my order?

Some of our customers:

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Metal Storage Solutions & Lifting Equipment Suppliers

Safetrade is a leading provider of a comprehensive range of metal storage containers and safety equipment designed to meet the diverse needs of various industries. With a focus on effective solutions, our products include manual handling & lifting equipment, access equipment, workshop equipment and tool storage cabinets, a range of site safety and waste management products, and our industry leading site storage solutions, like our flat pack metal stores and containers.

Safetrade specialises in the supply of innovative and unique manual handling equipment for demanding work environments in the UK. This includes manual & electric pallet trucks, pump trucks, sack trucks, stackers and reach trucks and forklift trucks for a safe and secure working environment. Safetrade are also a proud UK authorised supplier of Mastermover™ electric tow tugs.

Furthermore, Safetrade provides a range of lifting accessories to compliment the lifting equipment which include ratchet straps, slings, jib cranes & gantries, forklift attachments, clamps and other lifting equipment. These products are carefully designed to assist with safe and efficient lifting operations, ensuring worker safety and productivity.

Understanding the importance of safe access in various work environments, Safetrade access equipment include ladders, step ladders, platform steps and other products designed to provide secure and stable access to elevated areas. Workshop storage equipment, such as drawer cabinets and tool storage units help create an organised and efficient workspace for various industrial and commercial applications.

For construction sites or outdoor storage needs, Safetrade provides flat pack metal storage containers, chemical storage containers and other site storage solutions, ensuring that valuable equipment and materials are safely stored and protected. Additionally, we prioritise environmental safety by offering COSHH products, spill kits and other environmental protection products, enabling businesses to respond quickly and effectively to accidental spills and minimise the impact on the environment.

With a commitment to work safety and a customer-centric approach, Safetrade welcomes the opportunity to assist customers in proposing specialised equipment solutions for unique or challenging applications. Please contact our experienced advisors who are always on hand to give practical and impartial advice.

Safetrade247 Ltd operate under the trading names of Safetrade, Safetrade247 and Safetrade 247.